▪︎ Payment

• Online payment via Visa/MasterCard on the website
• Bank transfer (payment details are provided after placing the order)
• Cash on delivery (COD) — available only via Nova Poshta within Ukraine; the service fee is 200 UAH
• Full prepayment is required for international orders

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▪︎ Delivery

• Domestic delivery across Ukraine via Nova Poshta or Ukrposhta
• International delivery via Nova Poshta or Ukrposhta (according to carrier rates)
• Shipping cost is calculated based on the chosen delivery service
• Free shipping on orders over 2000 UAH (with 100% prepayment)
• In-person pickup available in Chernivtsi — by prior arrangement with our manager

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▪︎ Dispatch Time

• Ready-to-ship items are dispatched within 1–3 business days after payment confirmation
• Custom or made-to-order items are shipped within 3–7 business days
• International shipments (Nova Poshta / Ukrposhta) — delivery time depends on the destination country and the carrier’s schedule