▪︎ Payment

• Online payment by Visa / MasterCard via the WayForPay payment system
• Google Pay / Apple Pay (if supported by your device)
• Bank transfer — payment details are provided after order confirmation by our manager
• Cash on delivery (COD) via Nova Poshta
• Installment payments via PrivatBank
• Full prepayment is required for international orders
• We do not store payment data; all information is transmitted through a secure SSL connection
• All payments are processed by Sole Proprietor Anastasiia Derkach, Tax ID: 3058206500, Chernivtsi, Ukraine

 

▪︎ Shipping

• Delivery within Ukraine via Nova Poshta or Ukrposhta
• International shipping via Nova Poshta or Ukrposhta (according to carrier rates)
• Shipping costs are calculated according to the rates of the selected carrier
• Free shipping for orders over UAH 2,000 (with 100% prepayment)
• Local pickup is available in Chernivtsi by prior arrangement with our manager

▪︎ Processing & Dispatch Times

• Ready-made products are shipped within 1–3 business days after payment confirmation
• Custom-made products and made-to-order items are shipped within 3–7 business days
• International shipments (Nova Poshta / Ukrposhta) depend on the destination country and carrier conditions